Frequently Asked Questions

Delivery, Returns and Refunds

Where do you deliver and what are the charges?

How long does my poster take to arrive?

Do you have a next-day delivery service?

There's a problem with my order, can I return it and get a refund?

My poster hasn't arrived, what should I do?

Product options and personalisation

My name is really long - will it fit on the poster?

Can I order a poster without any name or time?

Do you offer framing?

What kind of printing and paper do you use?

Artwork and creative

Who has created the artwork?

Will you be offering art for other races?

I'm an artist - can I submit my work to This is My Time?